Hi Ivan -
As a resident of Puerto Rico, you should be eligible for hurricane disaster relief in the form of a mortgage forbearance on a VA loan.
The VA requests that lenders allow a 90-day foreclosure forbearance to homeowners in declared disaster areas and encourages that any late fees be waived and no reports of delinquent payments be made to credit reporting agencies. The VA also encourages lenders to consider further loan modifications for homeowners in these areas who are having trouble making their loan payments through no fault of their own.
Loan modifications must be arranged through your mortgage servicer - the company you send your loan payments. In some cases that's your original lender, in others it is a different company that has responsibility for managing the loan. Contact them at the phone number or web site listed on your billing statements and tell them you wish to apply for a loan forbearance and loan modification.
Loan modifications are done at the discretion of the lender/servicer. To obtain one, you need to be able to show that you are in a temporary financial difficulty not of your own making, that you cannot make your mortgage payments and that you would be able to resume making full payments after a temporary modification of the loan, such as a short-term forbearance or reduction in minimum monthly payments.
The following link provides general guidance on seeking a loan modifications, though not specifically for disaster relief situations: